Creaxe respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use our ecommerce store.
This page is general business policy content and not legal advice. If you need help with a specific privacy concern, please contact our support team at infpo@creaxe.sbs.
When you use our website, place an order, contact us, or interact with our store, we may collect information such as:
We use collected information to operate our business and serve customers effectively. This may include:
Payments are processed through the payment options made available on our store. We may receive limited transaction-related information necessary to verify and manage your order. We do not intend to store full sensitive payment card details unless clearly required by the payment method and handled through appropriate service providers or procedures.
Our website may use cookies or similar technologies to support essential site functions and to understand how visitors use the store. These tools may help us remember preferences, maintain shopping sessions, and review general traffic patterns.
We do not sell customer personal information as part of ordinary store operations. We may share information only where reasonably necessary to run the business, such as with:
We keep information for as long as reasonably necessary for order fulfillment, customer service, internal recordkeeping, fraud prevention, and business or operational purposes. The retention period may vary depending on the type of information and the reason it was collected.
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no website, system, or method of internet transmission can be guaranteed completely secure. Customers should also protect their account credentials and devices.
Depending on your situation and applicable practices, you may request access to, correction of, or deletion of certain personal information we hold, subject to verification and reasonable limitations. You may also contact us if you want to update account details or ask questions about how your information is used.
Our store is intended for general audiences and is not knowingly designed to collect personal information from children without appropriate involvement from a parent or guardian. If you believe information has been provided inappropriately, please contact us.
We may revise this Privacy Policy from time to time to reflect operational changes, technology updates, or changes in store practices. Any updated version will apply when posted on the website.
If you have questions about this Privacy Policy, your information, or any privacy-related concern, please contact Creaxe at infpo@creaxe.sbs. Customers should contact support for case-specific help.
